Return Policy
At Hive & Holler, we are committed to your satisfaction. If you’re not completely happy with your purchase, our hassle-free return process ensures we’ll make things right.
Our Guarantee
We stand by the quality of our products with a 100% satisfaction guarantee. Whether it’s a refund or an exchange, we’re here to ensure your happiness.
Return Process
To initiate a return, simply email us at hello@hiveandholler.com with your order details and the items you wish to return or exchange. We’ll guide you through the process step by step.
- Refunds: Issued to the original form of payment if the product doesn’t meet your expectations.
- Exchanges: Available for instances like scent preferences or other concerns.
Timeframe
Enjoy peace of mind with our generous return window—365 days from the date of your order. This extended timeframe allows you to try our products at your own pace.
What Can Be Returned?
We accept returns for products that have been opened, tried, or partially used. Your feedback helps us improve, and we appreciate the opportunity to address your concerns.
Exceptional Customer Service
Have questions or concerns? Our friendly and knowledgeable team is ready to assist. Contact us anytime, and we’ll ensure your experience with Hive & Holler exceeds expectations.